This document sets out the Sale Terms applicable to transactions carried out via http://casapardina.com, owned by CASA PARDINA S.C., hereinafter referred to as “the merchant”. This contractual agreement aims to regulate the sale relationship between the merchant and the consumer (hereinafter, “the client”), in accordance with current Spanish legislation.
Purchasing any service offered on the merchant’s website implies the express knowledge and acceptance of these terms by the client. Therefore, it is recommended that the client carefully reads these Sale Terms before placing any order, and keeps a copy of them for future reference.
The merchant reserves the right to modify these Sale Terms at any time without prior notice. Modifications will be effective from their publication on the website and will only apply to contracts made after such publication.
Identification of the Merchant
This section aims to provide relevant and necessary information about the identity of the merchant, in accordance with current consumer protection regulations in Spain.
- Trade Name: Casa Pardina S.C.
- Corporate Name: Casa Pardina S.C.
- Tax ID: J22135214
- Address: Calle Medio, 13, 22145 Alquézar, Huesca, Spain
- Phone: +34 974 31 84 25
- Email: restaurante@casapardina.com
The merchant is the owner of the website https://casapardina.com/ through which the services subject to these sale terms are offered.
The merchant undertakes to carry out commercial transactions in a clear and transparent manner, ensuring fair and lawful treatment towards clients, in accordance with Spanish regulations and good commercial practices.
Any communication or complaint that the client wishes to make to the merchant may be sent to the contact address provided and will be addressed as soon as possible, in accordance with established procedures.
Privacy / Personal Data Protection
CASA PARDINA S.C. complies with the current regulations on personal data protection, specifically the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and the General Data Protection Regulation (EU Regulation 2016/679).
For more information on what personal data processing we may carry out on our website and how we use it, please access our website’s privacy policy.
Description of Services
The services offered for sale by CASA PARDINA S.C. are presented on the website with a detailed description that allows the buyer to know, before placing the order, the essential characteristics of the services they wish to purchase. CASA PARDINA S.C. commits to ensuring that the photographs and illustrative texts used to describe the services are as accurate and precise as possible.
However, clients are informed that the images or photographs of the services offered for sale are indicative only, due to differences in color and appearance that may exist depending on the buyer’s screen and technology. Therefore, CASA PARDINA S.C. does not guarantee perfect similarity between the photographs or graphics shown on the website and the final service, but strives to ensure that all visual representations faithfully serve the appreciation of the service.
The services comply with Spanish specifications and the standards of the European Union.
The client is responsible for the selection and purchase of a service. CASA PARDINA S.C. assumes no responsibility for the buyer’s selection and its suitability to their needs or expectations.
How to Place an Order
Our purchasing process is designed to be clear, simple, and in accordance with current Spanish legislation, in particular, Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) and Royal Legislative Decree 1/2007 approving the revised text of the General Law for the Defense of Consumers and Users (TRLGDCU).
To make a purchase, the client must follow these steps:
Service Selection: Browse our catalog and select the services you wish to purchase. Once selected, add the service to your shopping cart.
Shopping Cart: Review the services added to your cart. Modify quantities or remove services as needed. Proceed to checkout to continue.
User Identification: Registration is not required. The user can provide the necessary personal information to process the order.
Payment Method: Choose the indicated payment method. All payment information will be processed securely and confidentially.
Order Confirmation: A summary of your order will be shown with service details, prices, applicable taxes, delivery costs, and the total amount. You must confirm acceptance of these Sale Terms and the Privacy Policy.
Payment: Proceed with payment. The purchase is only confirmed once payment is successfully completed.
Purchase Confirmation: You will receive a confirmation email with the purchase details and invoice. This email serves as confirmation that your order has been accepted.
In case of any issues during the purchase process or if you need assistance, you can contact our client support service using the provided contact methods.
The client must ensure that all information provided is truthful and up to date throughout the purchasing process. Incorrect or missing data may result in failure to process or deliver the purchased services.
Prices
Prices are those in effect at the time of order confirmation by the client and are valid unless typographical error or promotion expiry. Prices are expressed in Euros (€) and include VAT applicable in Spain at the time of invoicing. They are valid for orders placed within Spain.
We reserve the right to change prices at any time. However, we commit to applying the current rates at the time your order is placed, provided the service is available on that date.
Offers will be clearly marked and identified, showing the previous price and the offer price.
Payment Methods
Clients may pay for their purchases using the following methods:
Credit or Debit Card: Major credit or debit cards are accepted. Charges are made in real time through our secure server once the provided data has been verified.
- Bizum: Bizum payment is accepted.
The client must ensure sufficient funds for the transaction at the time of purchase. In case of bank refusal, the order will be automatically cancelled and the client will be notified via email.
We prioritize the security of our clients’ information and transactions, using the highest security standards to protect data confidentiality and integrity during transactions.
In case of any errors or incidents during payment, the client can contact our support service to resolve the situation as soon as possible.
The corresponding invoice will be sent to the client electronically to the email address provided, or on paper with the service, as specified during purchase.
Service Delivery Timeframe
The delivery of services purchased through our website will be carried out as follows:
Delivery Time: Estimated from the time the order payment is confirmed.
Service Validity: 180 days for use.
CASA PARDINA S.C. commits to complying with current regulations on e-commerce and distance contracting regarding the delivery of services.
Returns and Right of Withdrawal
All services purchased through our platform are subject to applicable guarantees under current Spanish legislation, in particular, in accordance with Law 3/2014, of March 27, amending the General Law for the Defense of Consumers and Users and complementary laws, approved by Royal Legislative Decree 1/2007, of November 16.
As the services are executed once the user completes the payment, no changes or returns are accepted from the moment the user pays for the service, as it constitutes an exception to the right of withdrawal under Article 103.1.a) of the LGDCU.
For more information on the return process and necessary forms, please contact our client support service.
Right of Exclusion
CASA PARDINA S.C. reserves the right to deny or withdraw access to the portal and/or services offered without prior notice, at its own request or that of a third party, to clients who violate the portal’s Terms of Use.
CASA PARDINA S.C. will pursue violations of the portal’s Terms of Use and any improper use, exercising all civil and criminal actions available under the law.
Modifications and Links
CASA PARDINA S.C. reserves the right to make, without prior notice, any changes it deems appropriate to its website, including modifying, deleting, or adding content and services, as well as the way in which they are presented or located, and these Sale Terms.
CASA PARDINA S.C. is not responsible for the misuse of its website content, which is the sole responsibility of the person accessing or using them.
In the event that casapardina.com includes links or hyperlinks to other internet sites, CASA PARDINA S.C. does not exercise any control over such sites and contents. In no case will CASA PARDINA S.C. assume any responsibility for the contents of any external link, nor guarantee the technical availability, quality, reliability, accuracy, scope, truthfulness, validity, and constitutionality of any material or information contained in such hyperlinks or other internet sites. The inclusion of such external connections does not imply any type of association, merger, or participation with the connected entities.
Jurisdiction and Dispute Resolution
These Sale Terms are governed by current Spanish law, which sets the requirements and obligations for both the merchant and the client in the field of e-commerce and consumer protection.
Any modification or update of the referenced legislation will apply to these Sale Terms from the time the new regulations come into force. The client agrees to comply with the applicable legal provisions at all times.
To resolve any disputes arising from these Sale Terms, CASA PARDINA S.C. submits to the jurisdiction criteria established in the applicable legislation on consumers and users.
According to Article 40 of Law 7/2017, of November 2, which incorporates Directive 2013/11/EU of the European Parliament and of the Council of May 21, 2013, on alternative dispute resolution in consumer matters into Spanish law, the client is informed of the possibility of contacting an accredited alternative dispute resolution entity in the event of a consumer dispute.
Likewise, under Regulation (EU) 524/2013 applicable throughout the European Union, CASA PARDINA S.C. makes the following link available to clients, providing access to the European Union’s online dispute resolution platform:
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show
If the client encounters a problem with a purchase, they may use this means to submit a complaint regarding said purchase or service and opt for an out-of-court resolution of the dispute.
